ONLY concerned about money NO customer service

<div>Dotsure and netstar collude to solicit money from clients, that's *****. The level of unprofessional ism is below the minimal stardards. I wonder if claims are resolved within their turn around time. My dispute arouse after a consultant from Dotsure instructed a technician from netstar to upgrade smart box telematics on the same vehicle after the three years lifespan. Three months later I received an email with invoice from netstar who handed it over to creditworx debt collectors who claim I failed to honor the payment after numerous attempts of failed debt order. Clearly the consultant and contract stipulated that such upgrade shall be done at no cost on my personal capacity that's when I decided to continue business with Dotsure. I then dealt with bianca ***** who now ignores my calls and emails, Nicole who could not help me and also covered for Bianca claiming she was absent on the 20/12/2019. I also dealt with Steven ***** who claimed that he is awaiting instruction from his supervisor Lewis ***** since the 11/11/2019, yugeshin ***** never responds to my emails, what a bunch of loosers. Management I wonder what's the purpose of employing such *********** and irresponsible employees who cannot meet the objectives of your estalishment but tarnish your business reputation like this... I wonder if the client that I recommended to your establishment will also be treated the same, I have regrets of joining and referring people to you for business. I can't wait to cancel your services, however I will not pay the invoice and I will refer this matter to the ombudsman. Hope my complain will reach your senses and improve your services and employ those with the urge of working. Please treat this with urgency.&nbsp;</div>