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sumeeth L

1 reviews | Active since Feb 2020

22 Jun 2025, 17:32

ONLINE PORTAL CANNOT SUBMIT CLAIM DUE TO LOCATION ISSUE ON WEBSITE

Tried to submit a claim on the web portal but the location does not allow me i tried on 3 phones and on two laptops , clearly this is a website problem, also now i have to call into to submit a claim.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply23 Jun 2025, 02:43
Official
Hi Sumeeth, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za