AK
Annette K
1 reviews | Active since Feb 2023
06 Feb 2023, 11:03
Old pets are not covered
It's Shocking how this company can refuse to assist older pets, it's a disgrace!!!!!! The company is supposedly helping animals??????? Tell me how do they get away with their hypocritical policy. Animals get old. As humans do!!!!!! Yet this disgusting company and many others in the same money making racket don't cover older dogs cats birds etc. You are *****. You don't care for animals only for your profits in your own pockets. Older animals can not be covered. You are despicable and you are fooling many ******** consumers with your false advertising. Shame on you!!!!!!!
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Replies (1)dotsure.co.za's replyOfficial
06 Feb 2023, 11:41Hi Annette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Feb 2023, 11:41
Official
Hi Annette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
