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xolani N

1 reviews | Active since Dec 2018

09 Jan 2019, 15:19

Oakhurst dotsure.co.za ****med me

People PLEASE help me with suggestions on attorney's that deal with ********** or ****ing insurances. I have proof of recording s and contracts that prove the insurance company dotsure.co.za oakhurst **** and manipulated me in taking their insurance policy and they are saying it was their mistake on giving me false information. And it is.common knowledge on how the policy works (seriously common knowledge? How.am I to know what their polisy is if they ****?) now they will not pay out as agreed and deducted close to.R 100 000 on the settlement due to the fact that im under 30 yeArs etc, they send me threatening emails talking about they will cancel the policy if I dont respond at that specific time, please help people, this company will not get away with this just because they are big and financially able to hire big attorney's , not to mention how rude the staff is, there are voice recorded proof of Dotsure saying they fed me false information but they will not honour the agreement

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Replies (1)
dotsure.co.za
dotsure.co.za's reply09 Jan 2019, 15:24
Official
 
Dear Xolani

Thank you for contacting us. 

Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform. 

We trust you find the above in order. 

Regards 

Dotsure Resolutions Team