PB
Philip B
1 reviews | Active since Jul 2011
18 May 2026, 14:03
Now a statement from a vet is no good
They have become so modern that they do not except Farm vets statements. It has to be a fancy tax invoice . My vet only charges R290 a Vaccination, dotsure would prefer me to travel 400km to visit vets that charge fancy prices, But when asked will they pay the traveling expenses they say no. Or this could be how they can get away with not paying the claim
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dotsure.co.za's replyOfficial
18 May 2026, 14:21Hi Philip,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
dotsure.co.za's reply18 May 2026, 14:21
Official
Hi Philip,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team