MA
Mia A
1 reviews | Active since Mar 2009
21 Oct 2025, 09:26
Not interested in insurances
Was very dissapointed after I submitted a claim for my cat about a week ago who almost died, paid R8000.00 cash and did not even received a cent back after payment for petinsurance for quite some time. Yes, my cats are on an accidental plan but the circumstances my cat almost dies was definetely not because of an underlying disease but about an incident that happened about 2 weeks prior to him getting sick. I was thinking to get all my insurances under Dotsure ( car , pet and household) but no thanks. Not interested anymore.
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Replies (1)dotsure.co.za's replyOfficial
21 Oct 2025, 09:49Hi Mia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Oct 2025, 09:49
Official
Hi Mia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
