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melanieloretta M
1 reviews | Active since Mar 2017
15 Jul 2023, 23:06
Not happy with the customer service
Disappointed in the service received from the agent Jenkin Uithaler. I've sent an email on a quote, and a follow-up and no response since.
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Replies (1)
dotsure.co.za's replyOfficial
17 Jul 2023, 09:34Hi Melanie, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Jul 2023, 09:34
Official
Hi Melanie, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za