TK
Thabiso K

1 reviews | Active since Apr 2021

26 Aug 2021, 09:12

Not happy

I am not happy with the service I recieved from Lindisipho Qaqawe and the dotsure.co.za team. It has been over 72 hours without any information on what I requested. Not even a reply on how long I should wait before getting any assistance on the matter. I am really running out of patience.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply26 Aug 2021, 11:15
Official
Hi Thabiso,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za