TG
Tasmiyah G
1 reviews | Active since Dec 2020
09 Sept 2021, 16:53
Not fair.
Received a payment breakdown including certain meds but excluding a procedure , when I queried the procedure not being included, some of the meds were then also excluded from the payment although initially being included. Don't think this is fair.
Helpful (0)
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Replies (2)
dotsure.co.za's replyOfficial
10 Sept 2021, 08:00Hi Tasmiyah,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply10 Sept 2021, 08:00
Official
Hi Tasmiyah,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's replyOfficial
10 Sept 2021, 16:09 Hi Tasmiyah,
You recently had an interaction with us to solve a complaint. Please let us know if you’re happy with the outcome? Your feedback is invaluable to us and we’d love to hear from you.
Thank you,
You recently had an interaction with us to solve a complaint. Please let us know if you’re happy with the outcome? Your feedback is invaluable to us and we’d love to hear from you.
Thank you,
dotsure.co.za's reply10 Sept 2021, 16:09
Official
Hi Tasmiyah,
You recently had an interaction with us to solve a complaint. Please let us know if you’re happy with the outcome? Your feedback is invaluable to us and we’d love to hear from you.
Thank you,
You recently had an interaction with us to solve a complaint. Please let us know if you’re happy with the outcome? Your feedback is invaluable to us and we’d love to hear from you.
Thank you,