TK
Thabsile K
1 reviews | Active since Nov 2014
11 Feb 2025, 16:56
Not a happy client
I had an accident with my car last week Wednesday 05/02/2025. My claim is pending a debit order to go off my bank account 1st before further processing. In all the years I had comprehensive car I have never been subjected to this nonsense!!! I have never skipped a payment on this insurance now my claim is pending the next debit order!! This is unacceptable to say the least
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dotsure.co.za's replyOfficial
12 Feb 2025, 10:37Hi Thabsile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply12 Feb 2025, 10:37
Official
Hi Thabsile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za