lR
lance R

1 reviews | Active since Jan 2016

02 Dec 2022, 11:45

NoSure about Dotsure

we have been paying for our vehicle warranty religiously every-month and the one time we need to claim they give pay out half the price as what is stated in the covered parts, and then they also take more money off the claim for access. and we still haven't been paid out the claim money yet they agreed to pay. Claim was logged on 25/11/22 and it is now 02/12/22

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply02 Dec 2022, 13:14
Official
Hi Lance, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
lR
lance R's update06 Dec 2022, 11:07
Reviewer Update
still not feedback?