JM
Jason M
1 reviews | Active since Sept 2019
12 Feb 2022, 11:56
Nonsense
Every time I have to claim. Am being told that " I am below excess 😏, I pay R1900 a month for everything in my car. My previous claims it was 20% deducted from actual cost on the amount of the claim. I dont understand what's happening now. Anastasias attitude is annoying. All this nonsense stated when I claimed for my windshield, and I was told to pay R750 access or else they removing the windshield, Mind you I have a platinum cover VIP cover access buster included. For 4/5 years now this year they coming with stories. Why?
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
13 Feb 2022, 19:27Hi Jason,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply13 Feb 2022, 19:27
Official
Hi Jason,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za