TN
Tanya N
1 reviews | Active since Sept 2022
23 Jan 2025, 09:51
Non-stop calls
I am currently doing research for a pet insurance for my puppy, and was looking into Dotsure.co.za. I went onto their website, and I had to fill out my details to get to the different plan options. Once I found the different plans and their prices I had all the information I needed. Since I filled out my information on their website, Dotsure.co.za has been calling me non-stop. They have also sent me numerous emails. I was simply just doing research on their plans and prices, if I wanted to contact someone for more information, I would've done so. Dotsure does not need to phone me twice a day, every day. Please stop.
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Replies (1)dotsure.co.za's replyOfficial
23 Jan 2025, 10:01Hi Tanya, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 Jan 2025, 10:01
Official
Hi Tanya, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
