MB
Marcia B
1 reviews | Active since Sept 2017
31 Mar 2025, 19:25
No trust in Dotsure
They cover nothing! Was on a higher premium. Dog had an emergency delivery, baby was stuck. Apparently not considered an emergency when females are in distress. After cancelling at least 20 times. They’re still trying to deduct a premium.
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dotsure.co.za's replyOfficial
01 Apr 2025, 08:04Hi Marcia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply01 Apr 2025, 08:04
Official
Hi Marcia, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za