JZ
Jeremy Z
1 reviews | Active since Oct 2016
27 Jul 2021, 14:50
NO SURE ABOUT DOTSURE - STAY AWAY
Complete lack of process followed. Unilateral policy decisions made. Complete lack of transparency. *********** staff.
Helpful (0)
Replies (6)0
Replies (6)
dotsure.co.za's replyOfficial
27 Jul 2021, 15:18Hi Jeremy,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply27 Jul 2021, 15:18
Official
Hi Jeremy,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
JZ
Jeremy Z's updateReviewer Update
28 Jul 2021, 15:20No one has contacted me. I followed up and spoke with your apparent Head of Legal - John Fourie. The man was unprepared for the call, asked me what the issues were, I started explaining them and he accused me of shouting at him and swearing him. Its like I was on a hidden camera show. He confirmed to me that I would receive a copy of that recording. I urge you to listen to it. A person in that position who behaves and talks like that? it is no wonder your company behaves and operates like it does.
JZ
Jeremy Z's update28 Jul 2021, 15:20
Reviewer Update
No one has contacted me. I followed up and spoke with your apparent Head of Legal - John Fourie. The man was unprepared for the call, asked me what the issues were, I started explaining them and he accused me of shouting at him and swearing him. Its like I was on a hidden camera show. He confirmed to me that I would receive a copy of that recording. I urge you to listen to it. A person in that position who behaves and talks like that? it is no wonder your company behaves and operates like it does.
dotsure.co.za's replyOfficial
28 Jul 2021, 15:43Hi Jeremy,
Thank you for your feedback, we will look into the above.
dotsure.co.za
Thank you for your feedback, we will look into the above.
dotsure.co.za
dotsure.co.za's reply28 Jul 2021, 15:43
Official
Hi Jeremy,
Thank you for your feedback, we will look into the above.
dotsure.co.za
Thank you for your feedback, we will look into the above.
dotsure.co.za
JZ
Jeremy Z's updateReviewer Update
28 Jul 2021, 19:03Good, I expect your feedback along with a copy of that recording tomorrow
JZ
Jeremy Z's update28 Jul 2021, 19:03
Reviewer Update
Good, I expect your feedback along with a copy of that recording tomorrow
JZ
Jeremy Z's updateReviewer Update
30 Jul 2021, 07:53Still no contact from you nor recording
JZ
Jeremy Z's update30 Jul 2021, 07:53
Reviewer Update
Still no contact from you nor recording
JZ
Jeremy Z's updateReviewer Update
04 Aug 2021, 08:46Still nothing from you. Pathetic. When you said this, "Hi Jeremy,thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. and this "Hi Jeremy,
Thank you for your feedback, we will look into the above." did you already know at that stage you would do nothing?
Thank you for your feedback, we will look into the above." did you already know at that stage you would do nothing?
JZ
Jeremy Z's update04 Aug 2021, 08:46
Reviewer Update
Still nothing from you. Pathetic. When you said this, "Hi Jeremy,thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. and this "Hi Jeremy,
Thank you for your feedback, we will look into the above." did you already know at that stage you would do nothing?
Thank you for your feedback, we will look into the above." did you already know at that stage you would do nothing?