MP
Mike P
1 reviews | Active since Jan 2010
19 Mar 2024, 03:56
No so Smart Box 📦 failure
There smartbox is basically dumb. Since installation 2 weeks ago and having it replaced it is still not working. There robot is a total lier and I have to physically go to them to report the problem. Would have thought they would be aware if their not so smart box is working or not. Hopefully they will see this and get in touch with me as they dont otherwise.
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dotsure.co.za's replyOfficial
19 Mar 2024, 06:16Hi Mike, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply19 Mar 2024, 06:16
Official
Hi Mike, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za