nN
nokuthula N
1 reviews | Active since Feb 2015
10 Feb 2015, 22:29
No response on my claim
On the 06/02 had hail storm in Pietermaritzburg KZN,07/02 I reported this matter none came back to me to register my claim.Everyday I do a follow up n been told thre is a note on my policy states of what happened.Don't what to do bcz iam paying every mnth or get onother company that will help.Its a disgrace the car m using.
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dotsure.co.za's replyOfficial
12 Feb 2015, 08:49Hello Noczn,
We apologise for any inconvenience that this may have caused.
We referred the matter to the relevant department and can confirm that you have been contacted by Pierre Du Preez (claim handler) and he advised you that they are waiting for the Assessors report. He will be in contact with you shortly to arrange an appointment.
Should you have any further queries regarding the matter, please don't hesitate to contact Michael from the Resolutions department.
Kind regards
The Oakhurst Team
We apologise for any inconvenience that this may have caused.
We referred the matter to the relevant department and can confirm that you have been contacted by Pierre Du Preez (claim handler) and he advised you that they are waiting for the Assessors report. He will be in contact with you shortly to arrange an appointment.
Should you have any further queries regarding the matter, please don't hesitate to contact Michael from the Resolutions department.
Kind regards
The Oakhurst Team
dotsure.co.za's reply12 Feb 2015, 08:49
Official
Hello Noczn,
We apologise for any inconvenience that this may have caused.
We referred the matter to the relevant department and can confirm that you have been contacted by Pierre Du Preez (claim handler) and he advised you that they are waiting for the Assessors report. He will be in contact with you shortly to arrange an appointment.
Should you have any further queries regarding the matter, please don't hesitate to contact Michael from the Resolutions department.
Kind regards
The Oakhurst Team
We apologise for any inconvenience that this may have caused.
We referred the matter to the relevant department and can confirm that you have been contacted by Pierre Du Preez (claim handler) and he advised you that they are waiting for the Assessors report. He will be in contact with you shortly to arrange an appointment.
Should you have any further queries regarding the matter, please don't hesitate to contact Michael from the Resolutions department.
Kind regards
The Oakhurst Team