SN
Sumathree N

1 reviews | Active since Jan 2015

18 Aug 2023, 09:41

No refund and no response

So after my review last week..i have yet to receive a call from dotsure nor receive my refund. Absolute disregard for customer service. Pathetic

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Aug 2023, 10:48
Official
Hi Sumathree, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za