M(
Maniraj (Raj)

1 reviews | Active since Oct 2020

02 Nov 2020, 11:35

No Panic Button fitted to the Tracker unit

Good Day, my vehicle was fitted on Satursday with a tracking device, consultant from Dotsure explained the term and condition of the device but failed to mention that this device does not come with a panic button. This tracker is useless to me as ,in the event of Hijacking I can press the button for assistant , this unit will only locate your vehicle, Dotsure can either add the Panic button or they can remove it from my vehicle with no additional cost to me.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply02 Nov 2020, 11:41
Official
Hi Maniraj,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za