PM
Palesa M
1 reviews | Active since Sept 2016
20 Apr 2021, 14:53
No feedback on claim
On Tuesday the 14th April I put in a claim for a fridge that was damage when there was cable theft in our area. By Friday night the 16th all documentation requited from me was submitted. Today its the 07th day and I have not received any feedback from Dotsure but they are always on time when debiting my account. We are really inconvenienced without a fridge in the house!!!
This is incompetence or undermining me
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dotsure.co.za's replyOfficial
20 Apr 2021, 15:09Hi Palesa,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za
dotsure.co.za's reply20 Apr 2021, 15:09
Official
Hi Palesa,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za