jJ
johanswarts J
1 reviews | Active since Feb 2017
26 Jul 2021, 14:28
No customer service
Bumped my front left tyre on Saturday 24/07/2021. Phoned Hollard to tow in vehicle (they never told me my insurance is now with dotsure) Struggle to get assistance from dotsure since 9am on Monday 26/07/2021, just get told someone will come back to me. The whole day; no one can tell me where my car is, has it been assesed, what is the next step and when can I get my vehicle back
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dotsure.co.za's replyOfficial
26 Jul 2021, 14:59Hi Johan,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply26 Jul 2021, 14:59
Official
Hi Johan,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za