TM
Thulani M
1 reviews | Active since Jul 2014
19 Oct 2015, 15:27
No customer feedback
I had an accident 3 weeks ago and my car was towed to panel beaters and we received a quote 2 Friday's ago. Dot sure has been doing assessments for more than a week and when I call to enquirer progress with Sarah-Leigh I always get negative feedback. won't come back to me when I live messages. I am current fed with the kind of service they are giving me and I want answers and feedback on the car's progress and their assessment of the car
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
20 Oct 2015, 16:21Hello Tabecool,
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
We are happy to advise that your claim has been authorised. Kindly accept our apologies for the unnecessary delay herein. It was taken up with the relevant persons involved.
Should you have any further queries you are welcome to contact Mientjie Kotze in our Resolutions Department on ***.
Kind Regards
The Dotsure Team
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
We are happy to advise that your claim has been authorised. Kindly accept our apologies for the unnecessary delay herein. It was taken up with the relevant persons involved.
Should you have any further queries you are welcome to contact Mientjie Kotze in our Resolutions Department on ***.
Kind Regards
The Dotsure Team
dotsure.co.za's reply20 Oct 2015, 16:21
Official
Hello Tabecool,
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
We are happy to advise that your claim has been authorised. Kindly accept our apologies for the unnecessary delay herein. It was taken up with the relevant persons involved.
Should you have any further queries you are welcome to contact Mientjie Kotze in our Resolutions Department on ***.
Kind Regards
The Dotsure Team
We acknowledge receipt of your complaint and apologise for any inconvenience caused.
We are happy to advise that your claim has been authorised. Kindly accept our apologies for the unnecessary delay herein. It was taken up with the relevant persons involved.
Should you have any further queries you are welcome to contact Mientjie Kotze in our Resolutions Department on ***.
Kind Regards
The Dotsure Team