EE
Elmoe E
1 reviews | Active since Nov 2022
05 Jan 2024, 16:52
No call back received
Good afternoon. I were promised a call back by Randy Jonkers on Wednesday, to follow up about my debit orders. I am still waiting for the call back, and it is Friday afternoon. What had gone wrong at Dotsure, that consultants are rude and don't call back.
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
05 Jan 2024, 16:55Hi Elmoe , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Jan 2024, 16:55
Official
Hi Elmoe , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
EE
Elmoe E's updateReviewer Update
08 Jan 2024, 15:52Good afternoon. I would like to thank Randy Jonkers for calling me back and for caring so much to resolve the issue about my debit orders. Thank you very much for your help and advice. Also for being so kind and respectful towards me. I am very pleased with your help. If a client is unhappy, you were very great and made me very happy. I know going forward, we will be building a great relationship with you and Dotsure. Blessings to you and Family for 2024. Thank you very much again for your help and being a blessing and champion.
Regards. Elmoe and Anneliese
Regards. Elmoe and Anneliese
EE
Elmoe E's update08 Jan 2024, 15:52
Reviewer Update
Good afternoon. I would like to thank Randy Jonkers for calling me back and for caring so much to resolve the issue about my debit orders. Thank you very much for your help and advice. Also for being so kind and respectful towards me. I am very pleased with your help. If a client is unhappy, you were very great and made me very happy. I know going forward, we will be building a great relationship with you and Dotsure. Blessings to you and Family for 2024. Thank you very much again for your help and being a blessing and champion.
Regards. Elmoe and Anneliese
Regards. Elmoe and Anneliese