NO ATTENTION TO MY CLAIM

<div>I'm so saddened by the service dotsure has "tried" to provide me. There has been zero feed back from an officer by the name of **** that I was referred to regarding the claim of my lost cellphone. I have tried numerous times to contact the offices and when I do get through I am told she is not on her desk,I must leave my details and she will call me back. I am still waiting till today. All I want is an update on my logged claim. Do you require any more documents to be submitted? This process of claiming for my phone has been so unfair but not even once did I miss paying my premiums.&nbsp;</div>