JVdV
Janine Van de Venter

1 reviews | Active since Dec 2010

30 Nov 2023, 16:26

No assistance

For the past two days I have been requesting a letter to state that Dotsure has no interest in my ****** vehicle and that SAPS can release the vehicle to me. First Dotsure denies my claim and then once the vehicle is recovered I’m finding it impossible to get their assistance to retrieve the vehicle. Really unacceptable

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply30 Nov 2023, 16:28
Official
Hi Janine, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za