GD
Gaynor D

1 reviews | Active since Dec 2019

26 Dec 2019, 20:04

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We were in a accident the insurance rejected the claim. I was standing still waiting for car infront of us to turn right, a company bakkie hite me from behind . As we did not comply against the additional policy requirements(tracking device was not install), thereof the claim was rejected. However the 3rd party involved, were totally willing to take fully responsibility to pay the damage throught their insurance.

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Replies (2)
dotsure.co.za
dotsure.co.za's reply26 Dec 2019, 20:09
Official
Hi ***nor,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience. We have referred this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, 
dotsure.co.za 
GD
Gaynor D's update27 Dec 2019, 01:06
Reviewer Update
Thanks for the response. Highly appreciated.