LF
Lorraine F

1 reviews | Active since Aug 2019

02 Apr 2022, 11:00

Netstar Smartbox

I would like to previous message wrt my Netstar smartbox...it is a tragedy waiting to happen.... by this I mean that I sometimes receive a message when car is moved from place of safety only about 4 minutes after leaving, other times no message at all once I have left designated place of safety, other times the times the message of movement received when i have already been home for a while.

I want to thank Tshifiwa for her continued assistance in trying to resolve this problem. She is absolutely wonderful and we're hoping to resolve, what we think is an IT problem, within the next couple of days. But Tshifiwa has really been great.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Apr 2022, 09:00
Official
Hi Lorraine,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family