JP
Jacob P
1 reviews | Active since Dec 2020
24 May 2024, 10:01
Need refund and cancellation
I have been writing on this page and several time about Dotsure.They keep forcefully deducting my account after all attempts I have made to them to cancel my funeral policy with them.They always respond on this page but act differently or maybe they think it's wisely.Im JK PHAGO.I won't change bank account because of them but I need refund
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
24 May 2024, 10:03Hi Jacob, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply24 May 2024, 10:03
Official
Hi Jacob, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
JP
Jacob P's updateReviewer Update
24 May 2024, 10:13This is your third respond of same massage and still you forcefully deduct on my account.This is a mafia style from Dotsure,how do you expect me me to believe cause is for the third time.Please refund me the money you just debit and cancel as I requested.You cannot not force client or debit like you own us.
JP
Jacob P's update24 May 2024, 10:13
Reviewer Update
This is your third respond of same massage and still you forcefully deduct on my account.This is a mafia style from Dotsure,how do you expect me me to believe cause is for the third time.Please refund me the money you just debit and cancel as I requested.You cannot not force client or debit like you own us.
JP
Jacob P's updateReviewer Update
24 May 2024, 10:14This is your third respond of same massage and still you forcefully deduct on my account.This is a mafia style from Dotsure,how do you expect me me to believe cause is for the third time.Please refund me the money you just debit and cancel as I requested.You cannot not force client or debit like you own us.
JP
Jacob P's update24 May 2024, 10:14
Reviewer Update
This is your third respond of same massage and still you forcefully deduct on my account.This is a mafia style from Dotsure,how do you expect me me to believe cause is for the third time.Please refund me the money you just debit and cancel as I requested.You cannot not force client or debit like you own us.