KB
KeaB B
1 reviews | Active since Mar 2015
16 Oct 2023, 08:58
Naturally a BAD Service Provider
Dotsure is at it again. I submitted a claim for a mechanical warranty on the 27th oF September and to date they have not updated me or paid out the claim. Calling Dotsure is a disappointing experience, you stay on hold for a long time and there's never anyone to speak to you about your claim. If you are in need of a motor warranty do no bother with this company
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dotsure.co.za's replyOfficial
16 Oct 2023, 08:59Hi KeaB, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply16 Oct 2023, 08:59
Official
Hi KeaB, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za