My experience with this company

So disappointed, asked to cancel mid November, spoke to consultant and when I queried the amount from my account the next month, they said they tried to call, then when I tried to contact them they refused my calls saying the lady who helped me will call Me back, after numerous attempts no joy, they’re quick to take your money but when you want to cancel there is no help, I will never refer them to anyone, such unprofessional management!