KK
Kirsten K
1 reviews | Active since Feb 2024
26 May 2024, 22:30
My experience with Dotsure
The worst insurance company ever.They are ******* ,they debited money from my account a whole thousand rand without my consent for additional policies which I never ask for,I requested a complaint to be lodged and my money to be refunded back to my account none have been done even after numerous calls to follow up .Pathetic customer service.Never again .
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dotsure.co.za's replyOfficial
27 May 2024, 06:48Hi Kirsten, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply27 May 2024, 06:48
Official
Hi Kirsten, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za