RM
Refiloe M
1 reviews | Active since Jan 2014
02 May 2023, 08:40
My Account Debited after cancellation
<div>I am requesting cancellation of my motor insurance policy, ******** . As on May 1, 2023, kindly stop any automatic debits or payments from my account. The cancellation of the policy will take effect on May 1, 2023. I also request written confirmation of the cancellation. Thank you in advance for your cooperation. Sincerely</div>
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dotsure.co.za's replyOfficial
02 May 2023, 08:51Hi Refiloe, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 May 2023, 08:51
Official
Hi Refiloe, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za