3R
3116rockalder Road

1 reviews | Active since Apr 2020

07 Jun 2022, 11:13

Mss Mudzanani

The consultant knows customer service what it mean and they also know what customers deserve when time of need. I have been in 3 insurance, but their service is only good when they collect debit ,when it's time to give back ,it's difficult to get help .

I wish the company train Dotsure consultant can also do provide training to other insurance.

Dotsure values my money that am paying every months , and they attend my claim immediately when see my email and I got call from consultant and all was exceptional, my claim was completed withing 24hours .

Keep it up excellent service to meet the client needs. Your company will grow bigger and bigger

Thank you

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply07 Jun 2022, 11:34
Official
Hi, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continue to impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) The dotsure.co.za family 
3R
3116rockalder Road's update07 Jun 2022, 12:30
Reviewer Update
You mostly welcome

Thank you