Ms Liza Botha ID ***

Good day im Ms botha i have a account by you for a long time,and never had a claim,at the moment i called the company to cancel my subscription because i found a new company that suite my pocket at the moment if called numerous time since Thursday to cancel my account and when I call if spoken to Grame and then he said he is going to put me through to someone who can assist me ,then when I get through to Natalie sand then every time my line gets cut this is going on from Thursday I call and then my line gets cut of ,this is verry unprofessional and not good customer service, since then i did call again today same problem, I'm verry disappointed in dotsure ,can someone please help or call me to get my account sorted out, Regards MS Botha