Mr LP Rongo

At the beginning my vehicle claim promised to be smooth only to realize that two weeks later I'm still waiting in vain.

Not even once I have been provided by a curtacy vehicle which by the way I am entitled for. I'm now entering to a 3rd week of frustration. No car, no assistance and no direction.

I keep on get bombarded by emails for both ticket closure and to take surveys.

Thank you dotsure for showing me your true colors while it is still early days.