Mr JM Matenche

During February 2025, I phoned Dotsure telling that my there is noisy coming from Diff more expecially when I accelerating. They advice me to take the car for inspection. On March I took the car to NW Propshafts company to log the claim. Dotsure dispute claim due NW Propshafts not affiliated to MRI. I struggle to get MRI certified company. During April, I phoned Dotsure again that I'm struggling to get MRI companies around Brits and explain to them that my car is even worse start leaking oil from Propshafts. They sent me list of MRI companies around Brits. May 2025, I took car RMI garage. They sent them quotation. My car again took 2weeks at that garage without any attendance. I personally makes follow ups with Dotsure insurance. I was communicating with Nolitha at claims department. After 3 days after I phone them, they said they won't able to cover me because February I didn't pay them. I was not aware of that, if I was aware, why I phoned them on February. And according to me, my contract is month to month. My claim went to them on May not February, and again during March I asked them to check if everything is still upto date and thay say I can carry on to claim everything is okay.

I'm driving the car with leaking diff and it's the only car I have. I really not happy about their service. Can you please help me for my car to be repair. They also refuse to help me but they still deducting monthly contribution even now. They didn't sent me reference number Hello Peter please help me.