NZ
Nhlanhla Z
1 reviews | Active since Aug 2025
13 Aug 2025, 12:55
Motor Insurance Claims Handling
They seem not to understand what indemnity means. They cut corners when it is at claims stage in the name of saving costs. I am not in the same position I was before the accident. The car hire was really good. I'm disappointed at how they handle claims.
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dotsure.co.za's replyOfficial
13 Aug 2025, 15:55Hi Nhlanhla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply13 Aug 2025, 15:55
Official
Hi Nhlanhla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za