BT
Bob T
1 reviews | Active since Sept 2016
03 Aug 2021, 10:04
Motor claim took WAY to long to finalise.
I was involved in a motor accident on 15th June 2021. I submitted my claim timeously. I was only notified on 9th July that the claim was finalised. It took a further two weeks for them to notify the panel beater that they could go ahead. Not acceptable.
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dotsure.co.za's replyOfficial
23 May 2022, 14:51Hi Bob, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 May 2022, 14:51
Official
Hi Bob, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za