KL
Kyra L
1 reviews | Active since Jul 2021
30 Mar 2022, 15:02
Money wasted, useless
I have two pets listed under my profile, claim for both pets, they refund one pet, have been querying this since 6th March, still no feedback!
Most useless service received!!! Money wasted.
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
30 Mar 2022, 16:00Hi Kyra,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply30 Mar 2022, 16:00
Official
Hi Kyra,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
KL
Kyra L's updateReviewer Update
12 Apr 2022, 06:00Still nothing!!!!!! I have been asking to cancel to policy since 30th March 2022 and still can’t get this right!!!!! CANCEL MY ****EN POLICY WITH IMMEDIATE EFFECT!!!! Service received is absolutely shocking!!!!!!
KL
Kyra L's update12 Apr 2022, 06:00
Reviewer Update
Still nothing!!!!!! I have been asking to cancel to policy since 30th March 2022 and still can’t get this right!!!!! CANCEL MY ****EN POLICY WITH IMMEDIATE EFFECT!!!! Service received is absolutely shocking!!!!!!