JF
Jason F
1 reviews | Active since Oct 2019
23 Apr 2022, 11:35
Money hungry scavengers!
Despite cancelling they still demanding payment. I selected the 27th as my debit order date but instead they try take money on the 19th. When it bounces they try and tey again and 3 phones calls later, asmitting to me they are wrong to debit me on any day they choose, they srill demand full payment for May and maybe i can claim it back at my cost in my time oess the cancellation fees. Bunch of lies. And if they touch my account again I will open a case against them of theft. They arw money hungry scavengers!
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Replies (1)dotsure.co.za's replyOfficial
25 Apr 2022, 08:12Hi Jason,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply25 Apr 2022, 08:12
Official
Hi Jason,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
