1 reviews | Active since Jul 2018
Misslead people! Dotsure.
Dotsure advertice pet insurerance. At last. I joint telling them exatly what I neended to have done. After 6 months take my dog to the vet. Nou thet tell me they will not pay for the operation. So what is the use. My dog is 10 years old. I told the girl exactly what I needed. Why did they not tell me it will not be covered? They want people to not tell them the true story. Please people insure your pets with some one else. Bigest bull**** ever. The take your money. When you need them. They have excuses. Over pomise. No help when you need them.
Dear Hester
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Department will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on record or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Dotsure Resolutions Team
Dear Hester
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Department will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on record or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Dotsure Resolutions Team