Mechanical breakdown

Not long ago, in 2021, I saw an ad on TV, from dotsure company, and was so keen to cover my vehicle under mechanical, which eventually, emailed them for a quotation. I was so kindly assured and took a cover. On 8 April 2022, my vehicle broken down, was unable to start up. I called, and inform them about the situation, I was told to the vehicle to RMI registered workshop for a diagnosis which took almost a week. It was diagnosed and on 25 April 2022 I sent the invoice to dotsure, and I received an acknowledgement message on the same day, on 29 April 2022, I followed up with them, and my claim was handed to Thembela Gaveni, which she went the extra mile to assist me. I would like to set my Big gratitude to her, I really appreciate all her efforts. The payment was made at 12:30am on 29April 2022, I didn't know what to. From the bottom of 💓 I also thank the guy who assisted me on the day taking the policy with dotsure. " I salute to guys".