CM
Charmaine M

1 reviews | Active since Sept 2022

23 Dec 2022, 14:00

Marvin Van Schalkwyk

I would really like to say thank you to Marvin Van Schalkwyk for the brilliant professional service I received from him. After nearly a month of continuous phone calls and promising to get back to me I received no feedback unless i contacted them once again. I contacted them once more and Marvin assisted me saying he would get back to me which I really did not think would happen. To my surprise less than 20 minutes later he contacted me and my query was resolved. Marvin you really are such a asset to Dotsure. If not for you Dotsure would of definitely lost me as a customer. You really turned my bad experience with Dotsure around. Well done.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply24 Dec 2022, 15:12
Official
Hi Charmaine, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with Marvin as well. ;-) The dotsure.co.za family