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Heinrich R
1 reviews | Active since Jun 2016
19 Sept 2023, 20:08
Low premiums, high excesses!
Make sure you read your policy if you take insurance with these guys, I was shocked that I have to pay an additional 10% excess because my vehicle was ****** within the first six months. They don't warn you about this when signing up for car insurance.
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Replies (2)
dotsure.co.za's replyOfficial
20 Sept 2023, 10:49Hi Heinrich, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologize for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply20 Sept 2023, 10:49
Official
Hi Heinrich, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologize for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Heinrich R's updateReviewer Update
14 Nov 2023, 14:47Almost two months later and my claim has still not been paid out. You guys make excuse after excuse, shocking!!!
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Heinrich R's update14 Nov 2023, 14:47
Reviewer Update
Almost two months later and my claim has still not been paid out. You guys make excuse after excuse, shocking!!!