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Ilse-Marie Iding

1 reviews | Active since Jun 2021

12 Jun 2021, 12:54

Lightning Fast Service!!!

We joined the pet insurance of dotsure.co.za in 2020 to ensure our Beagle is always covered, especially be cause their noses get them into trouble. We have been quite fortunate not to claim, up0 until recently. It was a bit stressful as I was not sure how everything works but dotsure has been absolutely great. Samantha Armstrong assisted with the claim, and she was lightening fast to get it processed approved and monies were back into our account within 2 days. Ironically my pet gets better support from his medical insurance than I have ever received from any of the medical aids I have been part of.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply14 Jun 2021, 09:03
Official
Hi Ilse-Marie,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Samantha as well. ;-) 

The dotsure.co.za family