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Lizanne L

1 reviews | Active since Mar 2009

10 May 2023, 16:20

LIFE POLICY DEBIT ORDER - PAY BACK THE MONEY

Life policy debit order went off my personal account without my permission, didn't even know they have life policies, I am now struggling to get my money back. If you want to cancel one of their policies they are quick to phone you back, but heavens forbid they owe you money, and the receptionist is really not a good front person for the company.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 May 2023, 16:56
Official
Hi Lizanne , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za