sC
suzette C
1 reviews | Active since May 2025
12 May 2025, 19:01
Lies about Carrot, PitPat and Dotsure
Lies with Carrot app and Pit pat dog activity monitor I was phoned by Patricia she sold me the idea of a monitor for your dog that will track your dogs activity and its location and you will be able to find your dog when they run away. I was also told that the device doesnt have to be on your dog the whole day but will still get the benefits of the device.
My device came today and the device that was sent has no GPS feature and has to be connected to your dog at all times to track their activity. I have read another review that I am not the only one this has happened to. Dotsure I trusted you untill you connected with Carrot app and Pit Pat. I am canceling my subscription tomorrow
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Replies (1)dotsure.co.za's replyOfficial
13 May 2025, 03:12Hi Suzette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply13 May 2025, 03:12
Official
Hi Suzette, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
