1 reviews | Active since Jun 2018
Lie for sure
I have cancelled my DOTSURE pet insurance more than 6 months ago, and gave no one permission to sign me up again. Woke up this morning to exactly R837.88 deducted from my account?
For them to make money...
Dear Monique
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Department will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on record or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Dotsure Resolutions Team
Dear Monique
Thank you for contacting us.
Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Department will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on record or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform.
We trust you find the above in order.
Regards
Dotsure Resolutions Team