lie and *****

So not only do dotsure lie and ***** your money when a claim is submitted their Directors seems to be refusing to speak to clients. This clearly after they now admit by paying out a claim the first time and now refusing to pay the second out. This is now a company that is not holding their end of the bargain and accept the responsibility for their actions instead of looking for excuses. If you think that by taking out a policy from dotsure that you will have peace of mind think again. They have staff by the name of Anel who think that her ****y attitude is acceptable within a corporate environment and that she can speak to clients the way she thinks she can, this clearly just proves more and more that this company have serious issues. With this said they are now also not providing voice recordings of the calls due to the fact they were wrong to begin with.