TC
Tasmyn C
1 reviews | Active since Sept 2021
25 Sept 2024, 14:20
Leads a lot to be desired
Not a bad option for pet insurance. However, just like any insurance company they will always make sure to pay you out less than the full claim amount. I find it ridiculous how much i pay monthly, and then when I claim (which is not often) they short change me for an emergency vet visit. Well done on quick turnaround time, but its a thumbs down for my last couple of experiences. Likely to cancel, and rather save that money separately each month, as its likely to be the same things (if not better)
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Replies (1)dotsure.co.za's replyOfficial
25 Sept 2024, 14:38Hi Tasmyn, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Sept 2024, 14:38
Official
Hi Tasmyn, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
